***LAST UPDATED 26TH SEPTEMBER 2020 20:14 BST***
We want you to be the first to know about what operators are doing to ensure you and their colleagues are safe and how the outbreak can affect your journey.
All operators we mention on TravelNorthEast.co.uk are working hard around the clock to ensure you are safe and safety will always be every operators first responsibility and below you can find the latest information for each form of travel.
TYNE & WEAR METRO
KEEPING SERVICES CLEAN
Wearing A Face Covering - AFFECTING ALL FORMS OF TRANSPORT: From 15th June 2020, if you are travelling on any form of public transport you are required by law to wear a face covering, any form of cloth face covering is sufficient according to Public Health England advice; for example covering your nose & mouth with a head scarf or cloth face mask is fine. Remember medical graded PPE is NOT necessary and these should be left for the NHS & carers to use in a professional setting only. For further information click here. The UK Government has given advice on how to make a simple and effective face covering at home, using things you already have in your home, to find out more on how to do it click here.
Travel Corridors: From 10th July 2020 you no longer need to self quarantine for 14 days if you arrive into an English airport from any of the "safe list" countries identifed by the UK Government (this includes arriving into Newcastle and Teesside airports). You can find the "safe list" which is updated as and when necessary by clicking here. You should also follow advice from the Foreign, Commonwealth and Development Office (FCDO) which you can find for every country by clicking here.
Flight Changes: Airlines are slowly restoring flights to/from our regions airports but this is a fast changing situation. Unfortunately most airlines are running a much reduced flying programme this Summer and into Winter due to a much reduced demand. This also means some flights are being consolidated so they operate less flights to certain destinations to ensure flights are as full and cost affective as possible. We would strongly recommend checking with your airine, tour operator or travel agency if you are concerned about your journey. You can find out your airlines website & contact details by clicking here.
Entry Into The UK: The UK Government requires all arrivals into the country to complete a Public Health Passenger Locator Form, whether a resident or visitor. For details about entry into the UK & to complete the form online click here.
Temporary emergancy timetables from Monday 23rd March 2020 came into force check below for updates for your operator. If your bus operator or service is not mentioned below, as far as we are currently aware, the service is running as normal. Please note that buses are running with heavily reduced capacity, with buses seats cut to around 25% which means a bus service may display a "bus full" message if there are not enough seats to enable social distancing. Please allow extra time for your journey.
Haymarket Bus Station: Is only open for boarding only from 15th June 2020 to ensure social distancing between people boarding & alighting buses in the area. Passengers will need to alight the bus at the previous stop on Barras Bridge, St Mary's Place or St Thomas Street. Download information poster by clicking here.
Eldon Square Bus Station: Most buses will set down on neighbouring streets, passengers can board services as normal at Eldon Square bus station
Metrocentre interchange: Buses will drop off opposite the Metrocentre Interchange building allowing you direct access to the malls. If you are changing between services, you will need to use the access bridge to cross from the set down area to the Interchange building to board your next bus.
Middlesbrough Bus Station: From 6th July 2020 the bus station will once again be able to allow passengers to alight AND board buses in the bus station for all BUS services scheduled to depart up until 21:59. From 22:00 the bus station will be completely closed and buses will depart from Stand Z outside BBC Tees in Newport Road (Arriva service X93 and buses towards Stockton) or temporary bus stops in Brentnall Street outside Brentnall Business Units (all other services). Coaches will depart from Stand Z outside BBC Tees in Newport Road at all times. Grange Road will be closed until further notice.
Tyne & Wear Social Distancing At Stops/Stations: Click here for further details
Go North East: Please note that Go North East will no longer accept cash unless it is an extreme case and where they do, they won't give you ANY change. Please use contactless cards, smartphones and the Go North East M-Ticket app.
For timetables from 4th July 2020 click here.
Arriva North East: Please also note that Arriva North East will no longer accept cash unless it is an extreme case and where they do, they won't give you ANY change. Any change will be donated to the NHS COVID 19 appeal. Please use contactless cards, smartphones and the Arriva M-Ticket app.
Timetables from 26th July 2020
Arriva in Newcastle, North Tyneside, Tyne Valley and Northumberland
Arriva in County Durham, Darlington and Richmond
Arriva in Teesside, East Cleveland & Whitby
Yorkshire Coastliner: There is currently 2 buses a day to/from Whitby. Timetable available by clicking here.
Stagecoach North East: Is running a reduced service. For full details of services and timetable links from 14th June 2020 click here.
Scarlet Band Bus and Coach Ltd
Service 20 from Saturday 4th April until further notice is suspended.
Service 16 (Pink Bus) operating as normal
Service 35A (Bishop Auckland to Ferryhill) - operating a reduced timetable
Service 108 (Bishop Auckland to Wear Valley View) - Saturday timetable operating Monday to Saturday
Service 109 (Bishop Auckland to Oakenshaw - Saturday timetable operating Monday to Saturday
Service S1 (South Road Colleges to Gilesgate Moor) - operating a reduced timetable
Other services running as normal
Weardale Motor Services
84 (Crook Town Service) - Saturday timetable operating Monday to Saturday
101 (Stanhope to Bishop Auckland) - operating an hourly service to Crook, with journeys to Bishop Auckland at key times
X21 (Stanhope to Newcastle) - cancelled until further notice
Other services running as normal
You can download timetables for services below and see any service changes or important notices. However these change regularly to meet demand & manage social distancing on board, to remove unneccessary services and due to staff availability; to continue to provide a safe and efficent service whilst following Government guidelines and requirements.
Please check before you travel by clicking here and searching your journey (opens in a new window not related to TravelNorthEast.co.uk)
FROM 14TH SEPTEMBER UNTIL 12TH DECEMBER 2020
Route 1 (Alnmouth/Morpeth - Newcastle): Click here to download timetable.
Route 2Nunthorpe and Middlesbrough to Newcastle and Metrocentre:
Route 3 (Bishop Auckland/Darlington - Saltburn): Click here to download timetable.
Route 4 (Carlisle/Hexham - Newcastle): Click here to download timetable.
Route 5 (Middlesbrough - Whitby): Click here to download timetable.
Download temporary timetable by clicking here. Please note weekday overnight and all day weekend timetables are subject to engineering works, check before travel.
You can check your journey at anytime by clicking here and use one of the journey planners
LNER: Anyone travelling with LNER will require a seat reservation, before boarding the train. If your ticket or e-ticket as a seat number on it you don't need to do anything but if it doesn't simply click here up to 5 minutes before your train departs and you can reserve one for FREE on the LNER website.
LNER are also operating an alcohol free train policy, which means that alcohol is currently not allowed onboard any LNER trains. Whether open or closed, please do not try and bring this on-board or you may need to throw it away before boarding.
Download temporary timetable (Weekdays 5th September until 11th December 2020) by clicking here.
Please note weekend timetable subject to engineering works, check before travel. You can check your journey at anytime by clicking here and use one of the journey planners
CrossCountry: CrossCountry continue to run an amendmended timetable which is changing regularly to meet demand and ensure safety. Check the latest updated timetables below...
Download temporary timetable (7th September until 12th December 2020) by clicking here.
Grand Central: Services have now resumed with a full timetable. You must reserve a seat to travel on Grand Central services by either pre-booking with your ticket or calling them on 0345 603 4852 (Option 5). You can check your journey & buy tickets at anytime by clicking here and use one of the journey planners
TYNE & WEAR METRO TRAVEL
Since Monday 29th June 2020 the Tyne & Wear Metro will be operating their normal, full timetable. Their is a train every 3-12 minutes across the network. You can download times by clicking here.
Haymarket Station: To assist with social distancing the entrance from St Mary's Place has been closed. Please use the doorway from Northumberland Street to enter the station. The doorway near to the TravelShop and Haymarket bus station is now exit only.
National Express: They are currently running an amended timetable from 1st July 2020 including to/from North East, with additional journeys to/from North East added on 13th July 2020. Download the temporary service map by clicking here. You can checkout fares by clicking here.
Megabus: Relaunched routes from Monday 3rd July 2020, with a much reduced timetable and network. This will be extended as and when Government advice allows this to happen safely and when the demand is high enough. You can checkout fares by clicking here.
On both operators, face coverings are mandatory on-board, without wearing one you maybe refused travel by the driver. Please allow extra time to board the coach, allow space between you and your fellow passengers & the driver. Please don't stand in the aisles when waiting to disembark, allow people in front of you to leave first. When waiting to board the coach you should allow more time for others to get off the coach first.
Only card payments will be accepted on the ferry.
Journeys are currently running to a normal timetable. Find out more by clicking here.
Ferries are sailing to their normal schedule from 15th July for all passengers.
Passengers should keep their distance onboard and follow the crew directions. Shops are now open with social distancing measures in place and travellers must wear facemasks when boarding and onboard the vessels and in crowded areas onboard. In accordance with UK guidelines, face masks must be worn whilst in UK port terminals.
As per UK Government regulations, you are required to read the latest UK public health advice and related duties for entering and staying in the UK before you travel. Read more here.
For details about entry into the Netherlands click here
For details about entry into the UK click here
KEEPING SERVICES CLEAN
All operators in our region already have a cleaning regime for their vehicles however in light of this outbreak, operators are stepping up their processes to ensure a safe environment for passengers and staff.
Every operator in our region has said they are increasing cleaning of main customer touch points, for example grab rails, stop buttons, card machines and ticket vending machines at stations and onboard.
You can do your bit by ensuring you...
Wear a face covering whilst in enclosed spaces for eg on-board public transport and in transport hubs. Any face covering is fine, it can be a cloth mask, homemade or store bought or a scarf as long as it covers your nose and mouth. You should NOT take medical grade masks away from medical settings.
Where possible purchase tickets using contactless payment or pre-purchase using smartphone apps
Sit apart, try not to sit directly in front or behind someone, keep seat rows empty between you and fellow passengers
Washing your hands for at least 20 seconds every couple of hours or more often
Use hand sanitiser where possible
Wash your hands when you get home, or to work or when your near a washroom facility
Cover your mouth when you cough then wash your hands or sanitise
Cover your mouth when you cough then wash your hands or sanitise
se a tissue or your sleeve when you sneeze or to wipe your nose and dispose the tissue straight away in a bin
Try to avoid touching your face, mouth, eyes or nose if your hands are not clean
If you feel unwell and have any of the virus symptoms stay at home & call NHS 111
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