Wednesday 31st January 2018
Ryanair Unveils 2018 "Always Getting Better" Programme
Ryanair has unveiled its 2018 “Always Getting Better” programme which includes a new price promise and a pledge to eliminate non-recyclables from its planes.
The "Always Getting Better" programme is a 5 year scheme to give passengers a better travel experience following Ryanair's notorious reputation over the years.
This year, the airline has said it will launch a price promise, whereby if a customer finds a cheaper fare they will be refunded the difference plus €5 to their My Ryanair account.
A dedicated team answering and processing EU261 claims will be set up, with a turnaround for claims to be paid within 10 days.
In addition, the airline has made a promise to remove all non-recyclables from its flights with new wooden cutlery and bio-degradable cups.
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